Privacy Policy

Creliant Software Private Limited, a company incorporated under the Companies Act, 2013 having its registered office at Sun Fruits Ltd., Opp. Sai Vihar Residency Hanuman Co-Op Hs no. 121/2a/3 Sus Rd., Pune Maharashtra – 411 021 (hereinafter the “the Company”, (“us”, “we” or “our”) values your privacy and is committed to ensuring that your privacy is protected and that you are aware of how your information is being used. The purpose of this privacy policy (“Privacy Policy”) is to describe how the Company collects, uses, maintains and shares information about you (“User” or “you”).

Please read and understand this Privacy Policy carefully. Your use or access of the Services (as defined below), shall constitute your agreement to this Privacy Policy. If you do not agree with our policies and our practices as described herein, do not use the Services offered by the Company.

Applicability

This Privacy Policy is applicable to your access to and use of Livehealth platform and mobile application which enables the user to(“Services):

Types of Information being collected

We may collect the following types of from you in a variety of ways (both directly and indirectly), including, but not limited to, when you visit our website or mobile application, register on the site or mobile application, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website or mobile application.

Personally Identifiable Information

Users may be asked for Personally Identifiable Information as appropriate, which includes, but is not limited to, the Users name, email address, residential address and phone number

Sensitive Personal Information

Users may be asked to provide Sensitive Personal Information, which include but are not limited to financial information such as preferred banking channels, payment methods, card details and diagnostic reports and other medical information

Non-personally identifiable information

We may collect non-personal identification information about Users whenever they use our Services. Non-personal identification information may include the browser name, the type of computer or other device and technical information about Users, means of connection to our website or mobile application, such as the operating system and the internet service providers utilized and other similar information.

Web browser cookies

We may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information . You may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some features/ functionalities of the website may not function properly.

Purpose of collection of information from Users and how we use such information

We may collect and use Users personal information for the following purposes:

How we protect your information

Disclosure

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we may post a notification on the main page of our site or send you an email. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of the modifications.

Your acceptance of these terms

By using this website or mobile application , you signify your acceptance of this privacy policy and the terms and conditions. If you do not agree to this policy, please do not use our website or mobile application . Your continued use of the website or mobile application following the posting of changes to this policy will be deemed as your acceptance to those changes.

Grievance Redressal

If you wish to place a complaint with regard to, privacy requirements or laws, use of or to access any of your Information or would like to correct any errors in your user information, please contact our designated Grievance Redressal Officer, Mr. Mukund Malani at info@livehealth.in so that we can consider and respond to your request. All requests will be addressed no later than thirty (30) days from the date such a request is made.

Terms and Conditions

This Privacy Policy shall form a part and shall be read in conjunction with the terms and conditions and the license agreement that you may enter into with us.



This document was last updated on 20th January, 2018